ResumeProof

Role vocabulary

ATS resume keywords for Airline, Airport and Cabin Crew

These are the 29 terms our scorer checks a Airline, Airport and Cabin Crew resume against. It is the same list the free check uses, published in full.

Check my resume against these Build a Airline, Airport and Cabin Crew resume

The vocabulary

Coverage is 25 of the 100 points. Sixty percent of this list is full marks, so you do not need all of it, and stuffing every term in is penalised separately.

  • airline
  • airport
  • cabin crew
  • flight attendant
  • ground staff
  • check in
  • boarding
  • departure control
  • amadeus
  • altea
  • sabre
  • pnr
  • reservation
  • ticketing
  • reissue
  • irop
  • emd
  • special service request
  • baggage
  • passenger handling
  • in flight service
  • safety and emergency procedures
  • first aid
  • dangerous goods
  • dgca
  • on time performance
  • ancillary sales
  • frequent flyer
  • customer service

The eight questions for Airline, Airport and Cabin Crew

The guided builder asks these, in this order, and turns each answer into a line on the page. Nothing is written that you did not type.

  1. 1.How many passengers or customer interactions do you handle in a typical shift or day?
  2. 2.What service, quality or on time performance score do you hold?
  3. 3.How many years have you worked with airlines or at airports, and with which carriers?
  4. 4.Which systems do you use, such as Amadeus, Altea, Sabre or a departure control system?
  5. 5.How do you handle disruptions such as delays, cancellations or missed connections?
  6. 6.Which safety, security or dangerous goods training do you hold?
  7. 7.What ancillary or upgrade sales have you achieved, if any?
  8. 8.How many new joiners or colleagues have you trained or supervised?
Answer them and see your score before paying

Words are the easy half

A resume can carry every term above and still be rejected, because coverage says what you know and nothing about what you delivered. The heaviest category on the rubric is evidence: how many of your bullets carry an actual figure.

Seven in ten is full marks. Most resumes we see manage two.

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