Role vocabulary

ATS resume keywords for Hospitality and Food Service

These are the 23 terms our scorer checks a Hospitality and Food Service resume against. It is the same list the free check uses, published in full.

The vocabulary

Coverage is 25 of the 100 points. Sixty percent of this list is full marks, so you do not need all of it, and stuffing every term in is penalised separately.

  • hospitality
  • food and beverage
  • guest satisfaction
  • occupancy
  • revpar
  • adr
  • banquet
  • covers
  • kitchen operations
  • menu engineering
  • food cost
  • wastage
  • haccp
  • fssai
  • front office
  • housekeeping
  • pos
  • opera
  • upselling
  • guest complaint
  • service standard
  • sop
  • inventory

The eight questions for Hospitality and Food Service

The guided builder asks these, in this order, and turns each answer into a line on the page. Nothing is written that you did not type.

  1. 1.How many covers or guests do you serve in a day?
  2. 2.What is the size of the property or outlet, in rooms or seats?
  3. 3.What revenue does your outlet or department generate?
  4. 4.How many staff do you supervise across shifts?
  5. 5.What is your guest satisfaction or review score, and has it moved?
  6. 6.What food or beverage cost percentage do you run?
  7. 7.How many events or banquets have you executed, and at what size?
  8. 8.Which systems do you work in?
Answer them and see your score before paying

Words are the easy half

A resume can carry every term above and still be rejected, because coverage says what you know and nothing about what you delivered. The heaviest category on the rubric is evidence: how many of your bullets carry an actual figure.

Seven in ten is full marks. Most resumes we see manage two.

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