Role vocabulary
ATS resume keywords for Travel and Tourism
These are the 24 terms our scorer checks a Travel and Tourism resume against. It is the same list the free check uses, published in full.
The vocabulary
Coverage is 25 of the 100 points. Sixty percent of this list is full marks, so you do not need all of it, and stuffing every term in is penalised separately.
- travel
- tourism
- gds
- amadeus
- galileo
- sabre
- ticketing
- itinerary
- visa
- holiday package
- booking
- cancellation
- fare
- tour operator
- corporate travel
- destination
- hotel booking
- upselling
- travel insurance
- reissue
- refund
- inbound
- outbound
- customer service
The eight questions for Travel and Tourism
The guided builder asks these, in this order, and turns each answer into a line on the page. Nothing is written that you did not type.
- 1.How many bookings, tickets or itineraries do you handle in a month?
- 2.What sales value, revenue or margin do you deliver in a month or year?
- 3.Which GDS or booking systems do you work in daily?
- 4.How many corporate accounts, agents or repeat clients do you service?
- 5.Which destinations, visa categories or product lines do you specialise in?
- 6.What is your conversion rate from enquiry to booking, or your customer rating?
- 7.How many cancellations, reissues, refunds or disruptions do you resolve a month?
- 8.How many team members, counter staff or agents do you supervise or train?
Words are the easy half
A resume can carry every term above and still be rejected, because coverage says what you know and nothing about what you delivered. The heaviest category on the rubric is evidence: how many of your bullets carry an actual figure.
Seven in ten is full marks. Most resumes we see manage two.
Get your number freeOther functions
- Accounting and Taxation (CA, Accountant)
- Administration and Back Office
- Admissions Counselling and EdTech Sales
- Agriculture and Agribusiness
- AI and Machine Learning
- Airline, Airport and Cabin Crew
- Animation, VFX and Gaming
- Architecture and Interiors
- Audit and Assurance (Statutory, SOX, Internal Audit)
- Audit Independence, Ethics and Conflict Checks
- Automobile Dealership Sales and Service
- Automotive
- Aviation and Aerospace
- Banking Operations and Trade Finance
- BFSI / FinTech
- Business Analysis
- Business Transformation and Operations Leadership
- Chemical and Process
- Civil & Construction
- Clinical Research & Data Management
- Collections and Recovery
- Company Secretary and Corporate Compliance
- Computer Vision
- Consulting & Strategy
- Corporate Finance and FP&A
- Credit, Lending and Underwriting
- Customer Success (SaaS)
- Customer Support & Service
- Cybersecurity (SOC and Security Operations)
- Data & Analytics
- Data Engineering
- Database Administration (DBA)
- DevOps and Cloud
- Digital and Performance Marketing
- Education and Teaching
- Electrical & Power
- Embedded and Electronics
- ERP and Enterprise Applications
- ESG and Sustainability
- Event Management
- Executive Assistant and Chief of Staff
- Export, Import and Trade
- Facility Management
- Field Sales and Distribution
- Finance Shared Services (R2R, P2P, O2C)
- Financial Crime, AML and KYC
- Food Processing and Technology
- Freight Forwarding, Shipping and Customs
- Fund Accounting and Administration
- Graphic and Visual Design
- GRC, Risk and Privacy
- HCM Platforms Technical (Workday, Oracle Fusion HCM, SuccessFactors)
- Healthcare & Clinical
- Hospital Administration and Healthcare Operations
- Hospitality and Food Service
- HR Operations and Payroll
- Human Resources
- Instrumentation, Control and Automation
- Insurance
- Investment Banking and Equity Research
- IT Service Delivery and Service Management
- IT Support, Service Desk and System Administration
- Laboratory & Life Sciences
- Language, Translation and Bilingual Roles
- Learning and Development
- Legal and Compliance
- Logistics and Warehousing
- Maintenance and Reliability Engineering
- Manufacturing & Production
- Marine, Shipping and Port Operations
- Market Research and Consumer Insights
- Marketing
- Mechanical Design
- Media and Content
- MEP and HVAC
- Mining and Metals
- Mobile Engineering
- NDT and Quality Inspection
- Network and Infrastructure
- NGO and Development
- Oil, Gas and Energy
- Operations & Supply Chain
- Pharma Quality (QA, QC, IPQA)
- Pharma Regulatory Affairs
- Pharma Sales and Medical Representative
- Pharmacy (Retail, Hospital and Clinical)
- Piping and Mechanical Construction
- Presales, Solutioning and Bid Management
- Procurement and Sourcing
- Product Management
- Project Management
- Quality Engineering (Manufacturing)
- Quantity Surveying, Billing and Estimation
- Railway and Rolling Stock
- Real Estate
- Renewable Energy (Solar and Wind)
- Research and Academia
- Retail and Branch Banking
- Retail and Ecommerce
- Safety, Health & Environment
- Sales & Business Development
- Salesforce (Admin, Developer, Consultant)
- SAP Consulting (Functional and Technical)
- Security Operations and Loss Prevention
- Skilled Trades and Technician
- Software Engineering
- Software QA and Testing
- Stock Broking and Capital Markets
- Structural Design Engineering
- Supply Chain Planning (Demand and S&OP)
- Talent Acquisition and Recruitment
- Telecom & Networks
- Textile and Apparel
- Toolroom, Die and Mould
- UK Mortgage Underwriting
- US Healthcare RCM and Medical Billing
- US Mortgage Underwriting and Processing
- US Tax and Income Tax Provision (ASC 740)
- UX and Product Design
- VLSI and Semiconductor
- Workforce Management (WFM)
