Role vocabulary
ATS resume keywords for Freight Forwarding, Shipping and Customs
These are the 28 terms our scorer checks a Freight Forwarding, Shipping and Customs resume against. It is the same list the free check uses, published in full.
The vocabulary
Coverage is 25 of the 100 points. Sixty percent of this list is full marks, so you do not need all of it, and stuffing every term in is penalised separately.
- freight forwarding
- customs clearance
- cha
- bill of lading
- airway bill
- shipping bill
- bill of entry
- icegate
- nvocc
- fcl
- lcl
- ocean freight
- air freight
- incoterms
- hs code
- duty
- documentation
- container
- port
- cfs
- vessel booking
- freight rates
- consolidation
- transit time
- dg cargo
- customs broker
- shipping line
- liner
The eight questions for Freight Forwarding, Shipping and Customs
The guided builder asks these, in this order, and turns each answer into a line on the page. Nothing is written that you did not type.
- 1.How many shipments, containers or TEUs do you handle in a month?
- 2.What freight revenue, gross profit or billing value do you deliver in a month or year?
- 3.How many customers, shipping lines or agents do you work with?
- 4.Which trade lanes, cargo types and modes do you specialise in?
- 5.Which systems and portals do you work in daily?
- 6.What is your on time delivery, documentation accuracy or clearance turnaround?
- 7.How many customs queries, detentions, demurrage cases or claims have you resolved?
- 8.How many operations, documentation or customer service staff do you supervise?
Words are the easy half
A resume can carry every term above and still be rejected, because coverage says what you know and nothing about what you delivered. The heaviest category on the rubric is evidence: how many of your bullets carry an actual figure.
Seven in ten is full marks. Most resumes we see manage two.
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