Role vocabulary

ATS resume keywords for Automobile Dealership Sales and Service

These are the 28 terms our scorer checks a Automobile Dealership Sales and Service resume against. It is the same list the free check uses, published in full.

The vocabulary

Coverage is 25 of the 100 points. Sixty percent of this list is full marks, so you do not need all of it, and stuffing every term in is penalised separately.

  • dealership
  • showroom
  • service advisor
  • workshop
  • service centre
  • test drive
  • enquiry
  • booking
  • retail
  • walk in
  • finance and insurance
  • exchange
  • accessories
  • csi
  • customer satisfaction index
  • ssi
  • dms
  • job card
  • labour
  • spare parts
  • warranty
  • amc
  • service reminder
  • target achievement
  • oem
  • vehicle delivery
  • pdi
  • body shop

The eight questions for Automobile Dealership Sales and Service

The guided builder asks these, in this order, and turns each answer into a line on the page. Nothing is written that you did not type.

  1. 1.How many vehicles do you sell, service or handle in a month?
  2. 2.What is your monthly target, and what percentage have you achieved?
  3. 3.What is your CSI, SSI or customer satisfaction score, and where did it start?
  4. 4.What revenue do you generate from finance, insurance, accessories or labour?
  5. 5.Which brands, models and dealer management systems do you work on?
  6. 6.How many advisors, sales consultants or technicians do you supervise?
  7. 7.What is your workshop or showroom conversion, retention or repeat rate?
  8. 8.How many OEM audits or standards have you cleared, and with what score?
Answer them and see your score before paying

Words are the easy half

A resume can carry every term above and still be rejected, because coverage says what you know and nothing about what you delivered. The heaviest category on the rubric is evidence: how many of your bullets carry an actual figure.

Seven in ten is full marks. Most resumes we see manage two.

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