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Role vocabulary

ATS resume keywords for Hospital Administration and Healthcare Operations

These are the 28 terms our scorer checks a Hospital Administration and Healthcare Operations resume against. It is the same list the free check uses, published in full.

Check my resume against these Build a Hospital Administration and Healthcare Operations resume

The vocabulary

Coverage is 25 of the 100 points. Sixty percent of this list is full marks, so you do not need all of it, and stuffing every term in is penalised separately.

  • hospital administration
  • hospital operations
  • opd
  • ipd
  • patient experience
  • nabh
  • jci
  • bed occupancy
  • alos
  • average length of stay
  • billing
  • tpa
  • insurance desk
  • revenue
  • front office
  • admission
  • discharge
  • tat
  • quality indicators
  • infection control
  • facility
  • manpower planning
  • doctor engagement
  • his
  • hospital information system
  • patient feedback
  • grievance
  • empanelment

The eight questions for Hospital Administration and Healthcare Operations

The guided builder asks these, in this order, and turns each answer into a line on the page. Nothing is written that you did not type.

  1. 1.How many beds, OPD visits or admissions does your hospital or unit handle?
  2. 2.What bed occupancy, ALOS, discharge TAT or patient satisfaction did you improve, and by how much?
  3. 3.Which accreditations and audits have you led or cleared?
  4. 4.How many staff, departments or units report to you?
  5. 5.What revenue, billing or collection value do you oversee, and what did you improve?
  6. 6.Which HIS or hospital systems do you work in daily?
  7. 7.How many TPA, insurance or corporate empanelments do you manage?
  8. 8.How many patient complaints, grievances or escalations do you resolve a month?
Answer them and see your score before paying

Words are the easy half

A resume can carry every term above and still be rejected, because coverage says what you know and nothing about what you delivered. The heaviest category on the rubric is evidence: how many of your bullets carry an actual figure.

Seven in ten is full marks. Most resumes we see manage two.

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